Privacy Policy

1. Interpretation and Definitions

• Account: A unique account created to access our Service.
• Affiliate: An entity controlling, controlled by, or under common control with us.
• Company: Refers to Sirius Tech Solutions.
• Cookies: Small files stored on your device to track activity and improve website functionality.
• Country: Pakistan (or your applicable country of operation).
• Device: Any device accessing the Service, including computers, smartphones, or tablets.
• Personal Data: Any information that identifies or can identify an individual.
• Service: Refers to the website and services provided by Sirius Tech Solutions.
• Service Provider: Third-party companies or individuals processing data on our behalf.
• Usage Data: Automatically collected data such as IP address, browser type, pages visited, and time spent.
• You: The individual or company accessing or using our Service.

2. Information We Collect

a. Personal Data

• Name, email address, phone number, company, and job title
• Billing and payment information
• Communications via contact forms, email, calls, or chat

b. Usage Data

• IP address, browser type, device info, pages visited
• Mobile device type, OS, browser type, and unique IDs
• Data collected automatically through cookies or analytics

3. How We Use Your Information

• Provide, operate, and improve services (BPO, HR, IT, Virtual Assistance, Digital Marketing, Finance & Accounting)
• Respond to inquiries and customer support requests
• Send updates, newsletters, and marketing communications
• Analyze usage trends and optimize our website
• Ensure legal compliance and enforce policies

4. Sharing Your Personal Data

We do not sell or trade your personal information. We may share it:

• With Service Providers
• During business transfers (mergers/acquisitions)
• With Affiliates under this policy
• With business partners for services/promotions
• With your consent
• To comply with legal obligations

5. Cookies and Tracking Technologies

We use cookies, web beacons, and scripts to improve functionality, track usage, and personalize content.

• Essential Cookies: Required for services and fraud prevention
• Functionality Cookies: Remember preferences
• Analytics Cookies: Track usage and improve services

You can disable cookies in your browser, but some features may not function properly.

6. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce policies. Usage data may be retained for shorter periods.

7. Transfer of Personal Data

Your data may be transferred to servers outside your country. By using our Service, you consent to such transfers. We ensure proper safeguards to protect your information globally.

8. Do Not Call (DNC) & Communication Preferences

• Marketing communications are sent only with consent
• You may opt-out anytime via info@siriustechsolutions.com
• We comply with all applicable DNC regulations
• Opt-out requests are processed within 30 days

9. Your Privacy Rights

• Access, correct, or delete your personal data
• Object to certain processing
• Withdraw consent for marketing communications

To exercise your rights, contact info@siriustechsolutions.com.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors. Parents may contact us to request data removal.

11. Links to Other Websites

Our website may contain third-party links. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

12. Security of Your Data

We use industry-standard measures such as encryption, firewalls, and access controls to protect your data, but no transmission is 100% secure.

13. Deleting Your Personal Data

• By logging into your account (if applicable)
• By contacting info@siriustechsolutions.com

Certain data may be retained if required by law.

14. Changes to This Privacy Policy

We may update this policy periodically. Continued use of our website after changes means you accept the updated policy.