Business Process Outsourcing (BPO)

At Sirius Tech Solutions, our BPO services help businesses reduce costs, improve efficiency, and deliver exceptional customer experiences through reliable outsourcing solutions.

Inbound Customer Support

Your customers deserve fast, reliable, and empathetic service. Our 24/7 inbound call center support ensures every query is handled with care and precision.

Order management, billing queries & technical support

Complaint resolution with first call resolution focus

Multi channel availability: Phone, Email, Chat & Social support

Lead Generation & Sales

Fuel your pipeline with qualified leads and close more deals with our sales focused call center solutions.

Outbound calls & appointment setting

B2B & B2C lead qualification

Upselling & cross-selling campaigns

Real-time CRM integration & reporting

Quality Assurance (QA)

Our QA services safeguard compliance and brand consistency while improving customer satisfaction.

Call monitoring & evaluation

Compliance checks & script adherence

Customer feedback analysis

Performance reporting & coaching recommendations

Why Choose Us

Elite Global Talent – Skilled professionals delivering world-class service.

24/7 Customer Support – Round-the-clock availability for maximum satisfaction.

Ironclad Security – Top-tier data protection for sensitive business information.

Cost-Effective Solutions – Reduce operational costs without compromising quality.

Multi-Channel Expertise – Engage customers via Phone, Email, Chat & Social Media seamlessly.

Proven Track Record – Hundreds of satisfied clients across multiple industries.

Our Impact

Global Success
Stories.

Project TypeGrowth Marketing

SaaS Startup Achieves 2.8x ROI on Ad Spend

The Challenge

Low lead-to-customer conversion rates.
Inefficient ad spend on unqualified leads.

Key Outcomes

/ Data-driven LinkedIn & Google targeting.
/ Heatmap-based landing page optimization.
/ 3.5x increase in qualified leads.

At Sirius Tech Solutions, we don’t just answer calls

We build Customer Loyalty, Accelerate Sales, and Optimize Performance.